Our client, one of the leading online money lender is looking for a Debt collector who will be responsible for recovering the money owed in as little time as possible. You will be responsible for contacting debtors and negotiate payments.

Responsibilities

• Keep track of assigned accounts
• Plan course of action to recover owed money
• Locate and contact debtors to inquire of their outstanding payments
• Negotiate payoff deadlines and payment plans
• Handle customers’ questions or complaints
• Identify gaps in the system and recommend solutions
• Build trust with debtors when possible to avoid future issues
• Update account status and database regularly
• Comply with requirements when legal action is unavoidable

Requirements:

• Ability to work with targets and tight deadlines
• Excellent communication and people skill
• Good negotiation and persuasion skills
• Good knowledge of MS Office and databases
• Ability to be polite and compassionate without lacking confidence

Education and special requirements:

• Bachelors Graduate
• Basic Computer literacy

How to apply:

Interested candidates should email their application letter accompanied with a detailed CV clearly indicating application for debt collector on the email subject   to the following recruitment@eaglehr.co.ke   before or on Wednesday 25^th  November 2020

Candidates are advised that Eagle HR Consultants DOES NOT charge any interview fee(s).

Only shortlisted candidates will be contacted.