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Tell us the role you cannot fill or the HR function you cannot staff. We will tell you plainly whether we are the firm for it.
Vacancy
The Training Manager will lead the design, delivery, and quality assurance of professional development programs within the RRT Unit, serving as a cornerstone of the organisation's capacity-building mandate for Kenya's insurance industry. The role will ensure that all training programmes — including accredited and regulatory-aligned learning pathways — meet market needs, uphold quality standards, and contribute to the Unit's commercial and developmental objectives. The position will oversee the full training lifecycle: curriculum development, trainer management, programme evaluation, accreditation, and financial oversight. The Training Manager will act as a key liaison with insurers, regulators, partners, and professional bodies to strengthen the organisation's influence and market presence.
Education and certification
• Master’s degree in Education, HRD, Insurance, Business, or a related field.
• Bachelor’s degree in a related discipline.
• Professional certifications in training, HR, or insurance are an added advantage.
• Knowledge of NITA, KNQA, and CPD requirements is desirable.
Experience
• Minimum 10 years of relevant professional experience.
• At least 5 years in training, learning & development, or capacity‑building roles.
• Proven experience in curriculum design, programme accreditation, and quality
assurance.
• Demonstrated success implementing digital and blended learning solutions.
• Experience in insurance or financial sector training is strongly preferred.
1. Training Strategy & Planning
• Translate the Unit’s strategic objectives into an operational Training Strategy.
• Develop annual training plans, programme calendars, and implementation roadmaps.
• Identify priority training areas informed by industry trends and stakeholder feedback.
2. Programme Design & Development
• Lead curriculum development and certification programme creation.
• Ensure alignment with regulatory, professional, and national qualification frameworks.
• Continuously review industry needs and update training offerings to remain
market-responsive.
• Advance innovation in blended and digital learning delivery.
• Collaborate with subject matter experts to develop high-quality training materials.
3. Training Delivery & Operations
• Plan, coordinate, and oversee delivery of physical, virtual, and hybrid programmes.
• Manage training logistics, materials, venues, and scheduling.
• Ensure an exceptional participant experience and promptly resolve operational issues.
4. Trainer & Faculty Management
• Recruit, induct, and manage a pool of qualified trainers and facilitators.
• Oversee trainer performance, utilisation, and adherence to quality standards.
• Coordinate trainer scheduling and engagement.
5. Learning Management System (LMS) Implementation & Management
• Lead implementation, administration, and continuous enhancement of the LMS.
• Configure courses, learning pathways, and system access.
• Monitor learner progress and programme performance using LMS analytics.
• Develop user guidance, policies, and procedures in collaboration with the IT function.
6. Business Development & Revenue Growth
• Identify and pursue training opportunities with insurers, intermediaries, corporates,
and partners.
• Contribute to proposal development and client engagements for training contracts.
• Support the growth of training revenue and the organizations' market footprint.
7. Financial Management & Statutory Compliance
• Develop and manage training budgets and cost controls.
• Set course fees and oversee revenue reporting.
• Ensure accurate and timely NITA levy and statutory compliance.
• Support revenue generation through innovative, market-responsive products.
8. Quality Assurance & Monitoring
• Implement quality assurance frameworks for training programmes.
• Develop monitoring and evaluation systems for performance tracking.
• Analyse participant feedback, learning outcomes, and trainer performance.
• Prepare performance reports and implement continuous improvement actions.
9. Stakeholder Engagement & Partnerships
• Build and maintain relationships with insurers, regulators, professional bodies, and
training providers.
• Coordinate accreditation and CPD approvals with relevant authorities.
• Represent the organisation in industry forums, committees, and partnerships.
• Collaborate internally to ensure training priorities align with organisational needs.
10. Leadership & Team Management
• Provide leadership, coaching, and performance management to the training team.
• Build team capability and foster a culture of accountability and continuous
improvement.
• Ensure compliance with the organizations' policies, ethical standards, and regulatory requirements.
11. Licensing, Accreditation & Unit Establishment
• Support institutional establishment and operationalisation of the RRT Unit.
• Coordinate licensing, accreditation, and compliance processes.
• Develop operational policies, procedures, and systems in collaboration with relevant
departments.